Privacy Policy
This Privacy Policy describes how DiGiQi Solutions collects, uses, and protects your information when you visit our website www.DiGiQi.in or use our cloud-based services (the “Service”).
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, company name, billing details.
- Account Information: Login credentials, service usage data, preferences.
- Technical Data: IP address, browser type, device type, OS, access times.
- Usage Data: Logs related to your interactions with our platform, including features used and time spent.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Improve platform functionality and user experience
- Send service updates, billing information, and important notifications
- Respond to customer support requests
- Conduct analytics and usage tracking
- Comply with legal and regulatory obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings, but this may affect the functionality of our services.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers under confidentiality agreements for purposes such as:
- Payment processing
- Email delivery and communications
- Cloud hosting and analytics
We may also disclose your information to comply with legal obligations or in response to lawful requests from authorities.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no system can be 100% secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your information as long as necessary to provide services and comply with our legal obligations. You may request deletion of your data by contacting our support team, subject to any legal retention requirements.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for certain data uses
- Request a copy of your stored data
- File a complaint with a data protection authority
To exercise your rights, please email us at support@DiGiQi.in.
8. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of our services means you accept the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact at support@digiqi.in